Frequently Asked Questions

Due to the nature of digital products, all sales are final. Once a digital item has been downloaded or accessed, it cannot be returned or refunded.

Refunds may be considered only in the following situations:

• The file is corrupted or cannot be accessed
• The product was purchased in duplicate by mistake
• There is a technical issue that cannot be resolved

Requests must be submitted within 7 days of purchase and include proof of the issue.

No. Membership fees are non-refundable. Canceling prevents future charges but does not provide a refund for the current billing cycle.

Yes. You may cancel your membership at any time through your Payhip account. Once canceled, you will continue to have access until the end of your current billing period.

After cancellation:

• You will retain access until the end of your paid period
• You will lose access to members-only content once the period ends
• Previously downloaded products remain yours for personal use

Digital products are delivered instantly via Payhip after payment is completed. You may receive a download link by email or you can access your files through your Payhip account.

No. All digital products are for personal use only unless otherwise stated. You may not:

• Share, distribute, or resell the files
• Upload them to other platforms
• Claim the designs as your own

Doing so violates the Terms of Service.

Yes. Provided that you are creating a final product that can not be edited or reselling the product on an as is basis. Please review the product description carefully before purchasing.

If you experience technical issues, please contact support with:

• Your order number
• A brief description of the issue
• Support will assist you in accessing your purchase.

Yes. Policies, pricing, and membership benefits may be updated at any time. Changes will apply to future purchases or billing cycles and will be reflected on the product or membership.

For support, billing questions, or policy inquiries, please use the contact form on the store page.